Billing

How do I change my subscription or payment method?


 1. Log into your Whitespark account - https://accounts.whitespark.ca/sign-in    2. Click manage under Local Citation Finder     3. To change your payment method, click on Update Credit Card Info, and enter your details.     To change your subscription, select the plan and billing frequency (mon...

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How do I cancel my subscription?


Breaking up is hard to do, we know, but in this case, pretty easy! Before you cancel, make sure you export any data/reports you want to keep, you won’t be able to after your account expires.   1. Log into your Whitespark account - https://accounts.whitespark.ca/sign-in    2. Click manage beside L...

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How do I locate my receipts?


If you need to access your receipts, follow these steps:    1. Log into your Whitespark account - https://accounts.whitespark.ca/sign-in    2. Click manage under Local Citation Finder     3. Your receipts are located at the bottom of the page. Click view receipt beside the receipt you want. You ...

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