Reputation Builder

What is Reputation Builder?


  Reputation Builder is a customer feedback and review management system designed for businesses and agencies. The product automatically requests and tracks feedback, helps prevent bad reviews, pushes testimonials out to the business website and encourages customers to leave online reviews.

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What businesses can use the Reputation Builder?


Reputation Builder is designed for any type of business that can benefit from a consistent process for generating, capturing, and responding to customer feedback. All of which helps a business create a reliable review process that engages customers and helps improve services. Reputation Builder ...

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Why do I have to give my billing information for a free trial?


In order for your Reputation Builder account to stay active after your trial our account system requires your billing information; otherwise when the Free Trial period ends your account will be cancelled and you will lose all access and any data or information stored within your account. You can...

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How Much Does the Reputation Builder cost for Multi-Location Businesses?


The Reputation Builder costs $27 USD for one business location. Every subsequent business you add to your account lowers your price per business by $1 until you reach $15/per business. For Example:  # Businesses  Price/Business  Price/Month  1 $27 $27 2 $26  $52  3 $...

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Do I need a website for Reputation Builder?


In short, No, you don't need to have a website. Reputation Builder provides you with everything you need including a page and email forms to communicate with your customers. Should you have a website? Yes. We encourage every business owner to have a website. Reputation Builder will allow you to ...

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Do I need a physical street address to use Reputation Builder?


In short, No,  you don't need to have a physical business address. A physical address is only needed to register for Reputation Builder. Use your business mailing address or any other address. Once you've signed up log in to your account and click on "Settings --> Email Templates" a...

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Does Reputation Builder require a contract or cancellation fees?


No. There are no hidden fees, contracts, locks or cancellation fees. Your account is billed monthly and you can cancel your subscription at any time. You can also export all your customer data and reviews at any time.

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Does Reputation Builder work on any PC, MAC, Tablet or Phone?


Yes. Reputation Builder uses responsive design and works great on any: PC, MAC, Smartphone or Tablet. Reputation Builder works on all types on websites: HTML, PHP, Drupal, Joomla, Word Press, and more. You can use the Reputation Builder on all browsers, for example: Chrome, ...

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Does Reputation Builder require a lot of my time?


Reputation Builder is a fully automated solution to acquiring customer feedback and reviews. Once your account is setup you can take advantage of several automated features such as, Automatically send and receive feedback emails and alerts. Approve positive reviews to show on your website, wh...

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Where can I find Help Documentation or a User Guide for Reputation Builder?


Check out our User Guide here. If you can't find the answer to your specific question, send us an email at support@whitespark.ca.

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Does Google, Bing and other Search Engines index reviews and feedback left by my customers?


Yes. All content presented by the Testimonials Widget is indexed by Google as part of your website. It is marked up in Schema.org review format; a format that Google recognizes.

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What if I do not have my customers email address?


That's okay. Now that you are implementing a review process, start collecting them. Reputation Builder works great on mobile devices (iPhone, Android, iPads, etc), so you can just add the customer's name and email address while they are at your place of business. The Reputation builder offers a ...

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Does the Reputation Builder syndicate reviews to other review sites?


No, never. We don't syndicate your review content to other sites. The system captures feedback from your customers that can be used on your website (if you like) or encourages your customers to leave you online reviews on other sites like Google, Yelp, Yahoo, Facebook and others. This approach p...

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