My Order

How many citations should I order?


One of the great features of our Citation Building Service is you get to control the amount of citations we build when you place an order. This means the service works with almost every budget. However, we have found that some users want to know how many citations we recommend they order. Of cour...

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How do you submit a bulk order through the Citation Building Service?


Some business owners have multiple locations they would like to submit through the Citation Building Service, or you may be an agency that wants to submit an order for multiple clients at the same time. This is what we call a bulk order and the steps below walk you through how to submit one using...

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What is your exact process once I place an order?


All the jobs go into our work queue and we work through them on a first come, first serve, order. We try to get all the citation building work completed in a single session. This is the most efficient way for us to work as we can focus on a single job for all the citation building, rather than ju...

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What information is included in the order report?


Once your citation building order is complete, a full summary of the specific citations that were built for your business will be emailed to you. The report will include the following details:    • username and password for the email account we create for the citation building    • full list of ...

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I'm not able to submit an order to the Citation Building service. It says you are at capacity. Now what?


Ugh! Don't you hate having to wait? We do and we don't feel great about making you wait for our awesome Citation Building service. But, because our citations are all inputed by hand, there are times when we have to hold off on accepting new orders until our team is caught up. We would never want ...

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What if I already have a significant number of citations? Will you be able to complete my order?


We'll research your existing citations before starting to see where things are at. We have a HUGE list of quality sources because of our access to Whitespark's database and our vast experience, so it's rare that we can't find enough sources for an order. Still, if we don't think that we can compl...

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Can I use my own email address and password for the sites?


Sure, if you provide us with working webmail access for the account, we can use it. We need access so that we can verify the submissions as we make them. Note that you're going to get a TON of spam to this account, so we recommend using an email account that we'll create for you instead. To inclu...

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How long does it take for you to complete the order?


We will have the work completed and your report ready in about 3 weeks.

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