General

How long does the Audit & Cleanup take?


Your project officially gets added to our work queue when we receive your complete intake form with all of the required fields. We expect to have the project "completed" within 30 days from that date. Please note that your project will spend about 2 to 3 weeks working its way up our qu...

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How do I know if I need this Citation Cleanup Service?


There are a variety of reasons why a business may have inconsistent and/or duplicate listings. But, if you have changed your business name, address, and/or phone number in the past and you haven't made any updates to reflect this change in your online business profiles, there is a very good chanc...

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Does the Audit & Cleanup service cover practitioner listings?


Yes! The Audit & Cleanup service automatically takes care of individual citations for up to 5 practitioners. We can also add extra practitioners for $75 per additional practitioner, if needed. 

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What can I expect when I submit an order to the Citation Audit and Cleanup Service?


Once you submit an order for this service, our team will start the process of cleaning and building your business listings on the top directories listed on the service landing page. You will soon notice that the email address we use to build these listings will start to receive several emails fro...

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I am planning to order your citation building service. Should I do the cleanup first?


If you’re planning to get both Citation Audit & Cleanup and Citation Building, then we definitely suggest you do the Audit & Cleanup first before ordering citations. This way we'll have a clear picture of which important citations are missing before we start building.

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Does your service clean up ALL the citations?


No, unfortunately it’s impossible to fix ALL of them. We WILL clean up all the citations that matter though. When we started doing this work, we attempted to do "all" the cleanup and we soon realized that it's impossible. Many of the citations we find are going to be on sites that nobod...

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