Tips & Best Practices

Reputation Builder & GDPR compliance


Whitespark takes data privacy very seriously, and we view the GDPR as an opportunity to enhance our commitment to data protection for the benefit our customers.   In effect from 25 May 2018, Reputation Builder will Process Personal Data in accordance with GDPR requirements. https://www.eugdpr....

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Increasing Review Counts


Tip #1 – Subject Line This is the critical first step in the funnel. If your email doesn’t get opened then you can’t get your clients into a review funnel. A great subject will be compelling. A complete tutorial on customizing the email templates can be found here. Tip #2 – Email Text Let your...

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Why Syndicating and Posting Duplicate Reviews is Bad


Question #1: Does Reputation Builder Syndicate or automatically publish reviews on Social Media and major Review Sites? - AND / OR - After a customer leaves positive feedback, can Reputation Builder offer a way to copy/paste the review to Social Media and major Review Sites by the customer. Answe...

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HIPAA Compliance


Is Reputation Builder HIPAA compliant? Yes. All communications in Reputation Builder is protected with 128-bit SSL encryption. We take HIPAA compliant measures to appropriately safeguard PHI (Protected Health Information). What patient information does Reputation Builder store? For a doctor o...

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Is Reputation Builder a Secure System?


Reputation Builder is Entirely Hosted and Delivered Over HTTPS Hyper Text Transfer Protocol Secure (HTTPS) provides authentication of the website and associated web server that one is communicating with, which protects against man-in-the-middle attacks. Additionally HTTPS provides bidirectional ...

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