Reports, Labels and Search

Online Review Monitoring For an Individual Business


This post will show you how to get a report on new and existing Online Reviews from third-party review sites in Reputation Builder. Note: Only a very small amount of third party review sites share their data or provide an API. One of the reasons is that all those review sites rely on "traffi...

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Twitter Monitoring Report


For users on our Pro plan or higher, we now offer a Twitter Monitoring option, in the Reports section of your Reputation Builder. You can now monitor Twitter for up to five keywords.  Monitor your brand mentions by adding any user handles (example: @whitespark), hashtags or keywords.   Twitter Mo...

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Google Q & A Report


The Google Q&A feature allows users and businesses to share questions and answers. These questions and answers appear on a business’s Google Knowledge Panel and Maps page.     Appearing in both the Google Knowledge Panel for a brand search and the Local Finder for a keyword search in all br...

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How to use the Google Q&A Report


How Do I Setup The Google Q&A Report?   If you have set up Google as an Online Review Site, and you're on the Pro plan or higher, Google Q&A will be automatically set up.   How Do I Use The Google Q&A Report?   How to access the report:  You access the Google Q&A Report by clickin...

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How to receive a weekly Feedback Report Email


This post shows you how to receive a weekly Email Report from Reputation Builder. 1) Log into your Reputation Builder account 2) Click on the Business you would like to receive a weekly report from. 3) In the main menu (upper right) click on "Reports -> Customer Feedback Report" 4) ...

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Feedback Reporting (per year and drill down by month)


This post shows you how to access the Customer Feedback Report in Reputation Builder. 1) Log into your Reputation Builder account 2) Click on the Business you would like to see the Feedback Report for. 3) Using the main menu (upper right) click on "Reports -> Customer Feedback Reports&qu...

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How Can I See if Emails Have Been Sent?


This post shows you how to check if your feedback request emails have been sent using Reputation Builder. 1) Log into your Reputation Builder account 2) Click on the Business you would like to check on. 3) Click the "Advanced Search" button to reveal all options. When do my emails get...

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How to Sort Customers by Feedback, Date, Rating etc


This post shows you how to "sort" your customer list in Reputation Builder using the "Column Titles" as well as the "Advanced Sort" option available in the customer dashboard. 1) Log into your Reputation Builder account. 2) Click on the Business you would like to sor...

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How to Search for a Customer


This post shows you how to "search" for a specific customer in Reputation Builder. 1) Log into your Reputation Builder account 2) Click on the Business you would like to search for the customer. 3) Start entering the name into the Search Box. You only need to enter the first few letter...

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