Reports

Insights Report BETA*


* This feature is only available on the Pro plan or higher. Learn how to upgrade your plan here.    The Insights Report, powered by IBM Watson, uses artificial intelligence to automatically discover keywords in review content and bring unknown information to light.   To access the Insights Report...

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Performance Report


This report gives you a snapshot of your performance for each location. It pulls data from all of the various reports and data points we have in a summary-type format. You can have this report emailed to you on a weekly or monthly basis through your Notification settings, in addition to accessin...

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Reviews Report


  Most of the Online Review Links you set up can be monitored for reviews. The reviews pulled in from those sites will appear in your Reviews Report.      1. Log in via https://rb.whitespark.ca/   2. Select your business. Click Reports > Reviews Reports     3. All of the reviews from your Onli...

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NPS Report


The Net Promoter Score report designed to help you compare different locations, labels, and date ranges of your account to understand how one is performing versus another. Each element is represented by a data card with that element’s performance.   NPS Report Features and Functions   Date ran...

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Twitter Monitoring Report


For users on our Pro plan or higher, we now offer a Twitter Monitoring option, in the Reports section of your Reputation Builder. You can now monitor Twitter for up to five keywords.  Monitor your brand mentions by adding any user handles (example: @whitespark), hashtags or keywords.   1. Click R...

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Google Q&A Report


The Google Q&A feature allows users and businesses to share questions and answers. These questions and answers appear on a business’s Google Knowledge Panel and Maps page.     Appearing in both the Google Knowledge Panel for a brand search and the Local Finder for a keyword search in all browse...

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How to Use the Google Q&A Report


How Do I Setup The Google Q&A Report?   If you have set up Google as an Online Review Site, and you're on the Pro plan or higher, Google Q&A will be automatically set up.   How Do I Use The Google Q&A Report?   How to access the report:  You access the Google Q&A Report by clicking Reports > Q&A ...

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