The Success Report brings together all of your review data, for all locations in your account, into one report including:
- Net Promoter Score
- 1st-party reviews
- 3rd-party reviews
- Survey Questions Ratings
- Individual review details for 1st and 3rd-party reviews
In addition to the data above our normal report features of data range selections, export to CSV and print to PDF are all available. You can dive deeper into review details by searching for reviews that mention specific keywords, like mentions of “customer service,” “rude,” “trustworthy,” and so on.
To access the Success Report follow these steps.
- Log in to your Reputation Builder account.
- From the menu, go to Reports > Success Report.
3. To filter data, click Filter. Select one or multiple filters and click Apply. Filter options include:
- Locations, Labels, or Super Groups
- Review Sites
- Rating Type
4. You can adjust the Date Range and click to Save as PDF.