Reputation Builder is designed for any type of business that can benefit from a consistent process for generating, capturing, and responding to customer feedback. All of which helps a business create a reliable review process that engages customers and helps improve services.
Reputation Builder is intended to let small businesses (or an agency working on their behalf) easily implement a best practice customer feedback/review management process.
Key Benefits of Reputation Builder:
- Make your search results shine: The more reviews and testimonials you receive the better your search results are; which can lead to more customers and more reviews.
- Capture feedback: Get in the habit of creating a dialogue with customers so you can build on your strengths, catch problems early, and constantly improve your service.
- Generate online word-of-mouth referrals: Reputation Builder helps you generate the referrals, testimonials, and other word-of-mouth feedback that leads to new and repeat business.