Can Phone Verifications Be Completed with a Phone Tree?

If your business has a phone tree or auto-attendant, they will need to be turned off during your verifications, as they will interfere with the process. Most of the time, you can contact your phone provider, and they are able to temporarily disable this for a short period of time, so that you're able to complete verifications. The verification calls must come to the main business number, as the purpose of the calls is to confirm that it is the actual business number. 

If you're unable to disable your phone tree, please let us know, and we can arrange work-around options.