Breaking up is hard to do, we know, but in this case, pretty easy!
Before you cancel, make sure you export any data/reports you want to keep, you won’t be able to after your account expires.
1. Sign into your Whitespark account - https://accounts.whitespark.ca/sign-in
2. Locate the tool you'd like to cancel, and click Manage
3. Click Cancel My Subscription, complete the Cancellation Feedback Form on the following page, and you're done!
** Please note that if you're using PayPal, you're not able to cancel using the above steps, so please follow the below instructions to cancel.
1. Click on the gear symbol in the top right corner (this will take you to your profile).
2. Scroll to the bottom and you will see your Payment Settings.
3. Click on pre-approved payments. You should see Whitespark listed as a merchant. If you click on our business name, you will be taken to the subscription payment profile where you can select cancel.
** Please note that we are no longer accepting PayPal as a payment method for our tools and services, so you will not be able to resubscribe using PayPal.