What happens if a customer opts out? Follow

Customers who do not wish to receive SMS messages from you can opt out, by replying "STOP".

Customers who reply "STOP" will receive a confirmation SMS, also advising they can opt back in by texting "START".

If a customer opts out, this will also appear in their Customer Profile.

Screen_Shot_2018-08-02_at_2.53.24_PM.png

Please sign in to leave a comment.

We’re here to help! Send us your questions, and one of our super rad team members will be in touch with you.

Can't Find What You're Looking For?

Send your question our way, we'd love to help.