This post shows you how to assign who will receive Feedback Alert Notifications (Account Owner, Business Manager or Both) within Reputation Builder.
1) Log into your Reputation Builder account
2) Click on the Business you would like to edit the settings for.
3) In the main menu (upper right) Click on "Account -> Business Details"
Screenshot of a Feedback Alert email in an Inbox:
An alert email is being sent for both positive and negative feedback.