This post will show you how to change the "From" (aka Sender) email address in Reputation Builder.
By default Reputation Builder will use the "Business Owner" email address.
ProTip: Changing the "From" email is a great way to keep your account email separate from the "Sender" or "From" email.
1) Log into your Reputation Builder account
2) Click on the Business you would like to change the "From" email.
3) In the menu on the upper left click on "Settings -> Email Templates"
4) Scroll down to the lower third of the page and look for the 'Feedback Request Sender Email' box and enter your desired 'From' email.
Important: The Reputation Builder will show your email as the “reply-to” email address, the email itself comes from email@example.com
Doing it any other way or adding more masking would be considered ‘spoofing’ and drastically decrease deliverability due to anti-spam measures that are in place across the web. For more information visit: http://en.wikipedia.org/wiki/Email_spoofing
If you are using a “Firewall”, “Microsoft Exchange Server” or if you are accessing the internet via a company network you may need to white-list emails from the Reputation Builder.
Reputation Builder Email Sender: mailer.reviewability.com
Reputation Builder dedicated Sender IP Address: 126.96.36.199